About Us

Here To Serve You Well

At Step By Step you’re family – from the moment you are warmly greeted by the front office team, to your appointment and care with our practitioners, you will feel right at home with the Step By Step service experience.

Meet Our Team

Alnoor Ladhani

Alnoor Ladhani

Alnoor A. Ladhani (please, call me Al!) graduated from The Michener Institute for Applied Health Sciences in 1997 with his Diploma in Chiropody. He established the main office of Step by Step Professional Family Foot Care later that same year.

Al is registered in good standing with The College of Chiropodists of Ontario and is a member of both the Canadian Federation of Podiatric Medicine (CFPM) and the Arthritis Health Professionals Association (AHPA).

Al has taught workshops, as well as presented lectures to enhance foot care. Has consulted for orthotic labs and medical companies.

Al still continues to further his field knowledge pursuing education credits.

Hanifa Nanji

Hanifa Nanji

Hanifa is the Office Manager at Step By Step, and the warm smile that will greet you when you walk through the door.

Dianne Scott

Dianne Scott

Dianne Scott joined Step by Step Professional Footcare early in 2014 as a Certified Foot Care Registered Practical Nurse. She took her passion for health and went back to college to become a Registered Practical Nurse and after a career as a licensed electrician. The deep and rich world of feet intrigued Dianne so she specialized in foot care. Dianne was trained by George brown College, Ruth Ruttan & Assoc., ALYL Inc./Footloose and continues to attend foot care conferences and courses to keep up with new developments. She belongs to the College of Nurses, Registered Practical Nurse Association of Ontario, and is the Membership Coordinator of Independent Business Specialty Interest Group (IB SIG of RPNAO).

Shawna Browne

Shawna Browne

Shawna Browne is a fully licensed Chiropodist who is registered with the College of Chiropodists of Ontario (COCOO). Shawna first became interested in healthcare while obtaining her Honours Bachelor of Science degree in Biomedical Science at the University of Waterloo. After completing her undergraduate studies, Shawna then enrolled in the Chiropody program at the Michener Institute for Applied Health Sciences. Her past clinical experience includes placements throughout the GTA at sites such as Flemingdon Health Centre, Fairview Community Health, The Four Villages Community Health Centre, and Rexdale Community Health Centre.

Shawna has been working at Step By Step Professional Foot Care since 2015. She has a vast amount of knowledge and experience in all aspects of foot health, including skin and nail pathologies, biomechanical assessments, gait analysis, custom foot orthotics, diabetic foot care, wound care, and soft tissue surgery. Shawna strives to provide the best possible foot care to patients of all ages.

Dianne Scott

Mary-Anne Pignatari

Mary-Anne Pignatari is a duly registered and licensed Chiropodist, Foot Specialist in the Province of Ontario. She graduated Cum Laude from York University with an honor’s degree in Kinesiology and Health Management.

Knowing from the beginning of her studies that her interest was specifically in foot health she attended the Michener Institute of Education at the University Health Network and graduated from the Ontario Chiropody program. She is a member in good standing with the College of Chiropodists of Ontario and The Ontario Society of Chiropodists.

Over the years, Chiropodist Mary-Anne Pignatari has gained excellent clinical experience completing internships at Women’ College Hospital, several Community Health Centers and other clinical settings. She is professional with a genuine concern for all her patients; she is dedicated to providing effective solutions for all your foot problems.

Her special interests include pediatric to geriatric foot healthcare, Diabetic foot care, surgical treatments like ingrown toenails, lower extremity biomechanics including prescription Orthotics and gait analysis.

Lana Gagnon



Lana is the Front Desk Assistant with the friendly voice and warm smile that will always greet you when you either phone or visit the clinic

Schedule Your Appointment Today

Book A Consultation