FAQs

Frequently Asked Questions

Please click on the question to see the answer. 

Anyone can come in to see a chiropodist – no referrals required. We welcome new patients. 

Walk in clients are always welcome; however, priority will always be given to those who have scheduled an appointment. 

Unfortunately, OHIP does not cover many extended health care services anymore. This also includes chiropody services. Many private health insurance plans will cover part or all chiropodist services. Check with your health plan carrier or administrator; we will gladly help you fill out any insurance forms. 

Chiropody services vary depending on the type of treatment required, which can only be determined by the chiropodist upon examination. Please contact the office directly for more information. 

Payment is required at the time of service. We accept Visa, MasterCard, and Debit. 

In Ontario, Chiropodists and Podiatrists are both highly trained foot specialists regulated by the College of Chiropodists of Ontario. While their titles differ, they share a common goal: providing expert clinical care to maintain and improve the health of your feet.

  • A Shared Standard: Both professions are primary healthcare providers who specialize in the assessment and management of foot-related disorders through therapeutic, orthotic, and surgical means.
  • The Distinction: The difference in titles is largely historical and educational. Podiatrists often received their Doctor of Podiatric Medicine (DPM) in the United States, and their scope in Ontario includes certain bone-reconstruction surgeries. Chiropodists undergo an intensive, specialized three-year program in Canada, focusing on soft-tissue procedures and advanced biomechanical management.
  • Professional Credentials: You can recognize a licensed Chiropodist by the D.Ch. initials after their name. Both professions are recognized as the leading authorities on foot health in Canada.

Why see a Chiropodist or Podiatrist for Custom Orthotics?

When it comes to your mobility, expertise matters. While various healthcare providers offer foot inserts, Chiropodists and Podiatrists possess the most extensive formal training specifically dedicated to foot biomechanics and orthotic therapy.

  • Specialized Education: A foot specialist’s training involves deep immersion in anatomy, pathology, and pathomechanics. This ensures that your orthotics are not just “cushions,” but medical devices precision-engineered for your unique gait.
  • Insurance Requirements: Most extended health insurance plans specifically require a prescription and fitting from a licensed Chiropodist or Podiatrist.
  • Integrated Care: We don’t just provide an orthotic; we provide a clinical management plan. This may include footwear advice, stretching protocols, and clinical treatments to address the root cause of your discomfort.

What does a Chiropodist’s training involve?

Becoming a licensed Chiropodist requires mastering a broad range of medical sciences to provide comprehensive care. Their curriculum includes:

  • Anatomy & Physiology
  • Pharmacology & Dermatology
  • Biomechanics & Orthotic Therapy
  • Sports Medicine & Soft Tissue Surgery

Whether you are dealing with a skin condition, persistent pain, or structural concerns, a foot specialist provides the professional, evidence-based care necessary to keep you active and healthy.

Ready to consult with a foot specialist? Book Your Assessment Today

Our clinic carries a range of high end orthopedic shoes that are appropriate for daily wear, with or without Orthotics. 

Step by Step’s main office is located in downtown Toronto, right across from St. Michael’s Hospital. Our other location is in Belleville on 1572 Old Hwy 2 Belleville.  Please see Contact Us for more info.